jili889 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how jili889 ("jili889," "we," "us," or "our") collects, uses, discloses, and safeguards the personal information of individuals ("you" or "Player") who access or use the jili889 Casino platform, including the website at jili889.app and any associated services (collectively, the "Platform").

jili889 is the data controller responsible for your personal data processed in connection with the Platform. We are committed to handling your personal information with transparency, integrity, and in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

By registering an account on jili889 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform generally.

2Personal Data We Collect

jili889 collects the following categories of personal data in connection with your use of the Platform:

jili889 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or regulatory compliance.

3How We Collect Your Data

jili889 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more details on cookies.
• Third-Party Sources: Information received from payment processors (such as GCash or Maya), identity verification service providers, fraud prevention agencies, and regulatory authorities where permitted by law.
• Publicly Available Sources: In limited circumstances, jili889 may supplement your profile with information from publicly available sources for the purposes of fraud prevention or regulatory compliance.

4How We Use Your Personal Data

jili889 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jili889 player account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the core features of the jili889 platform.
• Legal & Regulatory Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and PAGCOR regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour, identify potential problem gambling indicators, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing & Promotions: To send you information about jili889 promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the performance, features, and user experience of the jili889 platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with the Platform or your account.

5Legal Basis for Processing

jili889 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you (the Terms & Conditions), including account management, game provision, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and PAGCOR requirements.
• Legitimate Interests: Processing necessary for jili889's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6Data Sharing & Disclosure

jili889 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, Maya, and banking partners require certain financial and identity data to process your transactions securely.
• Identity Verification Providers: Third-party KYC service providers who assist jili889 in verifying your identity and age in compliance with regulatory requirements.
• Fraud Prevention & Security Services: Providers of fraud detection, cybersecurity, and risk management services who help protect the Platform and its users.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulation.
• Legal & Professional Advisers: Lawyers, auditors, and other professional advisers who are bound by confidentiality obligations.
• Technology Service Providers: Cloud hosting, data analytics, and customer support platform providers who process data on jili889's behalf under strict data processing agreements.

7Cookies & Tracking Technologies

jili889 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the Platform.

jili889 uses the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings (such as language and display preferences) to provide a more personalised experience.
• Analytics Cookies: Help jili889 understand how players use the Platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymised where possible.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jili889's marketing campaigns. These are only set with your consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

8Data Retention

jili889 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Accounts: Personal data is retained for the duration of your account's existence on the jili889 platform.
• Closed Accounts: Following account closure, jili889 retains personal data for a minimum of five (5) years to comply with AML regulations, PAGCOR requirements, and applicable Philippine law.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction.
• Marketing Data: Where you have consented to marketing communications, your contact details are retained until you withdraw consent or request deletion.

When personal data is no longer required, jili889 will securely delete or anonymise it in accordance with our data retention and disposal procedures.

9Data Security

jili889 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the jili889 platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal data is stored on secure servers with restricted access, protected by firewalls and intrusion detection systems.
• Access Controls: Access to personal data is limited to jili889 personnel and authorised service providers who have a legitimate need to access it, and is subject to strict confidentiality obligations.
• Regular Security Audits: jili889 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Incident Response: jili889 maintains a data breach response plan. In the event of a breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with applicable law.

10Your Data Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by jili889:

• Right to be Informed: The right to be informed about how your personal data is collected and processed — which this Policy fulfils.
• Right of Access: The right to request a copy of the personal data jili889 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili889's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact jili889's Data Protection Officer using the contact details in Section 14. jili889 will respond to all verified data rights requests within thirty (30) days. We may need to verify your identity before processing your request.

11Children's Privacy

The jili889 platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. jili889 does not knowingly collect personal data from individuals under the age of 21.

If jili889 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jili889 platform, please contact our support team immediately so that we can investigate and take appropriate action.

12International Data Transfers

jili889 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where jili889 uses cloud infrastructure or service providers located in other jurisdictions.

Where personal data is transferred outside the Philippines, jili889 ensures that appropriate safeguards are in place to protect your data, including:

• Transferring data only to countries that provide an adequate level of data protection as recognised by the NPC
• Implementing standard contractual clauses or binding corporate rules with recipient organisations
• Obtaining your explicit consent where required by applicable law

By using the jili889 platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

13Changes to This Privacy Policy

jili889 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the features of the Platform. When material changes are made, jili889 will notify registered players via email and/or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how jili889 protects your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the changes.

14Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili889 handles your personal data, please contact our Data Protection Officer (DPO):

Data Protection Officer, jili889

Email: [email protected]

General Support: [email protected]

Email addresses above are displayed as plain text for informational purposes only. jili889 aims to respond to all privacy-related enquiries within 10 business days. For urgent account security matters, please use the in-platform live chat available after logging in to your jili889 account.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with how jili889 has handled your personal data.